What makes a good service technician?

• The ability to trouble-shoot issues while onsite to efficiently fix what is wrong.
• The flexibility to learn new sign systems to get the customer’s investment back up and running.
• Communication to the customer while onsite to instill confidence that the sign will continue working as intended long after the tech has left.

Scheduling – the challenge of any company that primarily works in an exterior environment.

• Weather, physical obstructions, and high-traffic business hours all play a role in how and when we can install.
• At HLS, we pride ourselves on staying in constant contact with our customers as deadlines approach in order to continue the flow of information to ease the process.
• Certified welders and professional installers with decades of experience give us the ability to install any sign of all shapes and sizes.

Holthaus Lackner Signs’ 40,000 sq. ft. facility allows us the capacity to build the widest range of signs in the industry.

• The HLS culture and sense of personal ownership are what drive our employees to create pieces that set the standard in custom fabrication.
• Using the latest CNC, automated, and digital systems, our sign builders are trained to incorporate tried and true fab methods with 21st century technology.
• We rely heavily on our established processes and principles of Lean Manufacturing to guarantee a valuable product delivered in the desired time.

Customers want to buy signs and have them installed. Let HLS work with the local municipalities to get the permits necessary to make that happen.

• Whether it’s a new sign, face-change, retrofit, or temporary installation, we will make the construction drawings and site plans necessary to work with zoning and building departments to ensure it’s allowed.
• HLS reviews municipality codes, applies for and attends variance hearings, handles street-closures, as well as executes special inspections when necessary.

Let’s take a concept and make it a reality.

• Using vector graphics software, HLS can create a brand, render a brand in a new environment, or engineer from initial design to actual construction.
• HLS value-engineers all jobs to ensure that labor and materials are kept within spec while maintaining a finish quality of the highest caliber.

Accurate and timely communication is key!

• Our experienced sales team will oversee your project from initial contact all the way through to signage installation
• One single contact for the customer allows all of the information to be recognized and executed in the most efficient way by HLS